Recent surveys show that favorable perceptions of Americans have been shrinking while views on the world's only superpower grow increasingly hostile.
"Our collective personality is one of the root causes of anti-Americanism.We are seen as loud, arrogant and completely self-absorbed," said Keith Reinhard, of non-profit organization Business for Diplomatic Action (BDA).
This month, San Francisco-based BDA began distributing a "World Citizen's Guide" to corporate travelers. Its 16 points are a mirror image of the behavioral patterns that earned Americans a boorish reputation in the first place. Here's a sampler from the guide.
** Think as big as you like but talk and act smaller. In many countries, any form of boasting is considered rude. Talking about wealth, power or status -- corporate or personal -- can create resentment.
** Speak lower and slower. In conversation, match your voice level and tonality to the environment and other people. A loud voice is often perceived as bragging. A fast talker can be seen as aggressive and threatening
** Dress up. You can always dress down. In some countries, casual dress is a sign of disrespect. Check out what is expected and when in doubt, err on the side of the more formal and less casual attire. You can remove a jacket and tie if you are overdressed. But you can't make up for being too casual.
**Listen at least as much as you talk. By all means, talk about America and your life in the country. But also ask people you're visiting about themselves and their way of life. Listen, and show your interest in how they compare their experiences to yours.
"We Americans just don't listen," said BDA's executive director Cari Eggspuehler. "Listening is not an American trait." Eggspuehler traveled the world when she worked for the U.S. Department of State before joining BDA.
An estimated 60 million Americans travel abroad each year and BDA's Reinhard sees all of them as potential ambassadors who might win the hearts and minds of their host countries, no matter how much people there might hate U.S. policies.
Reuters
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