Eggemeyer pawned everything he could and then he went to get help, from Tony Reese, a Veterans Services representative working for Martin County, Florida. Reese let Eggemeyer use his office as his address and made sure that James showed up at all his appointments. He checked that all of James's documents were in order and used the VA computer system to ensure his claim was on the right bureaucrat's desk at the regional office in
But even with that, the process dragged on. Indeed, the VA's own statistics show that Specialist James Eggemeyer received what could best be described as "standard treatment".
Since the start of the
[Excerpt of an article by Aaron Glantz, IPS]